I completely understand… their job is pretty difficult!
-------------------------------------------------------------------------
Customer: Hi, good afternoon, this is Martha,
I can't print. Every time I try, it says 'Can't find printer'.
I've even lifted the printer and placed it in front of the
monitor, but the computer still says it can't find it.
Helpdesk: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me
in the supermarket.
Helpdesk: Microsoft Tech Support, may I help you ?
Customer: Good afternoon! I have waited over 4 hours for you. Can you please tell me how long it will take before you can help me ?
Helpdesk: Uhh..? Pardon, I don't understand your problem ?
Customer: I was working in Word and clicked the help button more than 4 hours ago. Can you tell me when you will finally be helping me?
The best one I can remember is a fellow work mate went out to check a computer that was making a strange beeping noise. He came back and said he'd fixed the problem. He asked the client to move while he entered in the keyboard code that would stop the beeping. It worked and she thanked him. I was puzzled, "What keyboard code?" I asked.
He replied, "Well she was well endowed, I didn't want to tell her that she would have to take her breasts off the keyboard".
A customer couldn't get on the Internet
Help desk: Are you sure you used the right password?
Customer: Yes I'm sure. I saw my colleague do it.
Help desk: Can you tell me what the password was?
Customer: Five stars.
Customer: I have a huge problem. A friend has placed a screensaver on my computer, but every time I move the mouse, it disappears !
Helpdesk: How may I help you ?
Customer: I'm writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem ?
Customer: Well, I have the letter a, but how do I get the circle around it ?
Tech support: always they’re for you
One day a guy calls tech support. This is a little like how it went…
Cust: hello?
TS: hello
Cust: yeah, my cup holder broke and my computer is still under warranty, so I would like to get it replaced.
TS: ummm cup holder?
Cust: yeah cup holder…
TS: ummm did you get it with a promotional offer?
Cust: no
TS: umm are you sure you got the right company?
Cust: yeah
TS: Ummm… i ‘m sorry if I sound confused, because I am.
Cust: well it’s square, and it’s on the front of the computer, and it comes out when you press a button…
… and more to come…
No comments:
Post a Comment